Privacy Policy

This privacy policy governs your use of the website (“Website”), and software application Rentograph (“Application”) for mobile devices that was created by Rentograph, Inc. (“Rentograph”). The Website and or Application (the “Service”) are for renters, landlords and property managers to pay, accept and manage rent electronically via the web and mobile devices. Landlords and property managers can setup due payments and track the paid status of those payments. Renters use the Website and Application as a medium to pay rent electronically via website and mobile peripherals.

Information obtained by the Website and Application

Rentograph obtains the information you provide when you sign up as a registered user and or download the Application.

When you sign up and use the Service, the following information is required:

  • Email address
  • Password (permanently hidden, even to Rentograph)

Landlords/Property Managers, and Renters

If you use the Service as a landlord/property manager, you will need to provide property information and bank details so that renters can successfully pay rent via the web or mobile devices. Renter users will need to provide bank details so that they can fulfill transactions.

Property information that the landlord/property managers must provide:

  • Unit #
  • Address
  • City
  • Province
  • Postal/ZIP Code
  • Rent amount

In order for renters to make transactions to landlords and properties managers, each party must fill out the following:

  • Transit #
  • Institution #
  • Account #

The Service may also automatically collect information, such as mobile device type (eg. iPhone or iPad), screen size, operating system, etc. The Service may also automatically collect usage analytic data such as the number of times the Application is opened, the number of API requests sent, and other data that is unrelated to personal information or privacy.

Information use by the Website and Application or third parties

Under normal business operation, the information that was provided by the user or automatically collected is completely secured and not released to any third parties.

However, the information may be used by a third party under the following circumstances:

  • Information is required by law, such as to comply with a subpoena, or similar legal process
  • When the disclosure of information is necessary to protect Rentograph, Inc. rights, user safety or the safety of others, investigate fraud, or respond to a government request
  • If Rentograph, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email or a prominent notice on Rentograph’s website ( of any change in ownership or uses of this information, as well as any choices you may have regarding this information

Data Retention

Rentograph will indefinitely retain any information provided by the user or automatically collected, unless requested otherwise.

Your Consent

By using the Service, you are consenting to Rentograph’s processing of your information as set forth in this Privacy Policy, and as amended by Rentograph.

Changes to the Privacy Policy

You can review the most current version of the Privacy Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of this Privacy Policy by posting updates and changes to this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the app following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.